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IT SOLUTIONS

Managed IT Services

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When your IT is down, so is your business. That’s why managed IT more than pays for itself. Automated, always-on monitoring from ClickDONE stops trouble in its tracks. Preventive maintenance, an Australian based help desk and techs who can be onsite in an hour mean you and your staff can make the most productive use of your time—at the office, at home or on the road. Regular attention to your system’s health not only avoids major disruptions, it eliminates those annoying, recurring problems that waste time. With our Managed IT, you get enterprise-class service at a price that small and medium businesses can afford.

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It all starts with us learning your business goals, we then analyse your systems to identify upgrades needed for effective Managed IT, based on the right-sized approach to your requirements. Our clients in the are serviced by local engineers with 20 years of combined experience.

We agree on performance parameters, then our nonstop monitoring flags deviations needing attention. We can often identify—and correct—problems before you become aware of them. And we translate it all into business speak, so you’ll always know what it means to you.

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SAVE TIME & MONEY AND PUT YOUR FOCUS WHERE IT BELONGS: YOUR CORE BUSINESS.  LEVERAGE ClickDONE MANAGED SERVICE OFFERINGS FOR THE MANAGEMENT AND MAINTENANCE OF YOUR IT INFRASTRUCTURE.

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ClickDONE consultants can work with you to develop a solution tailored to your business needs.  Don't waste your own valuable in-house resources on day-to-day maintenance tasks. Create a logical extension of your IT department with ClickDONE managed services. We’ll show you how to fulfill your IT needs – and save money at the same time. Cost-effective outsourcing will allow you to focus on your business’s performance and critical mission.

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ClickDONE fully managed and secure end-to-end network infrastructure and services empower your business to increase productivity and cost efficiencies. With our Managed Network Services (MNS) you’ll also gain greater control and visibility into your network and optimise your network environment.  Our MNS portfolio includes:  Managed Router, Managed Switch, Managed Wi-Fi, Managed WAN Optimisation, Managed SDWAN and Managed Firewall.

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MANAGED INFRASTRUCTURE

ClickDONE can provide an infrastructure platform that suits your organisation's needs and requirements.  We can manage compute on your behalf on our private cloud platform or utilising AWS and Azure cloud services. Take advantage of a full complement of primary and backup storage options with ClickDONE , including best practice storage management. With managed backup services, our professional team is at your back and call to fulfill your requirements whenever and as often as needed.

 

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IT Projects

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SUCCESSFULLY DELIVER TECHNOLOGY INITIATIVES

Managing new technology projects from end-to-end can be a challenge. Especially when you are short on resources or don’t have access to the skills or required. The risk of failure can often be high unless the right approach is taken. 

 

ClickDONE Project Services help you to align your business and technology strategies, ensuring your desired outcome. Leveraging the right, highly-skilled individuals, strong relationships with world-leading vendors, and proven success, we help customers to manage the complexities associated with project management. 

 

We work with organisations on a wide range of IT projects of all sizes, including Cloud, Mobility, Security, Data and Analytics, and IT Lifecycle Management and more. We maintain a clear focus on team leadership, customer advocacy, process and procedures, and a commitment to service in all of our engagements. 

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PROJECT MANAGEMENT

Whether you’re working on a small or large technology project, ClickDONE Project Management services will help you to ensure that your outcomes are achieved. 

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Leveraging a team of highly skilled experts, years of experience and best-practice methodologies, ClickDONE Project Management services span consultation, strategy and design, through to implementation, assessment, and optimisation, ClickDONE technical delivery teams have been trained in and have utilised the (ICT) or project management methodology, ensuring consistency across all delivery teams nationally. 

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This ensures Project Managers and delivery engineers provide a common structured approach, which is both transparent and consistent. 

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ASSESSMENT & DESIGN 

Ensure that you have taken all the business and technology requirements into consideration, and have a clearly defined roadmap regarding how the solution will work in your environment with Assessment and Design services from ClickDONE

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Leverage ClickDONE skills in an array of world-leading vendor technology, vast experience delivering large-scale projects, and proven, repeatable methodologies. ClickDONE Assessment and Design service first examine the feasibility of implementing a specific technology solution. From this, an in-depth project plan that aligns scope, cost and resources with the business case and rationale is developed. Finally, a detailed design for the solution is created including; the technologies required, specific skills, sourcing strategy, etc. 

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DEPLOYMENT SERVICES 

Implementing new technology can be a challenge when it comes to time, resources and skills required. 

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From basic installation to complex data centre and collaboration solutions, ClickDONE has the skills to help you to seamlessly implement your technology solutions, whilst ensuring you get the maximum benefit from your investments. 

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PUBLIC CLOUD MIGRATION 

Moving to a new Public Cloud environment requires the right mix of skills and experience. 

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We assist customers from start to finish with their Public Cloud journey, working with them to assess the right Cloud options and providing ongoing expert support through our 24/7 Cloud Help Desk. 

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Consulting

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Whether business strategy and governance, business process improvement, technology advisory, cybersecurity and risk, information and analytics, or digital solutions, we offer expert IT consultation services that help align your technology investment to your business objectives.

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Our Consulting services focus on your most critical issues and opportunities and turn these into technical solutions. We provide objective, relevant advice on IT strategy, structure and process. Our approach is based on a philosophy of ensuring that our work contains not only short term effective solutions but, sustainable and measurable long term benefits.

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Our team of Consultants bring deep, functional expertise as well as a holistic perspective ensuring that the advice we provide, gives you all the information you need to make the right decision.

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Our team contains individuals who are groomed from technical backgrounds and have a good grounding on what is practical and cost effective when designing what the business needs.

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